How Wallet Records Enter Our Policy
We collect details needed to create and maintain your account, confirm phone access, process wallet activity, and respond when a payment status needs checking. A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference may be stored with the related account event so we can
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reconcile the cashier record and investigate a mismatch. We also record sign-in events, device details, browser settings, and requests sent through account support. We use this material for account access, security checks, service operation, and legal obligations that apply where local law permits. The policy does
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not create eligibility beyond what depends on local law. You can ask us what data is held, why it is used, and whether a correction or deletion request is available.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.